Frequently Asked Questions
Everything you need to know about your BareRoots journey.
How do I find the right size for my BareRoots shoes?
We recommend measuring your foot from heel to toe and consulting our detailed Size Guide. Our footwear is designed with a wide toe box, so if you are between sizes, we suggest sizing up for the most comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn footwear in its original packaging. If your shoes don't fit perfectly, you can initiate a return or exchange through our online portal for a full refund or store credit.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days, while expedited options are available at checkout.
Are BareRoots shoes sustainably made?
Yes, sustainability is at our core. We use ethically sourced materials, including organic cotton, recycled rubber soles, and eco-friendly dyes to minimize our environmental footprint.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. International shipping rates and delivery times vary by location and are calculated at the time of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.